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Frequently Asked Questions (FAQs)
Having trouble advancing in a course? Please try Firefox. Global fix by Nov 25 (or sooner). Pardon our dust! *New* Courses : Deep Undercover Survival #3308 (TCOLE) · Hunter of Man #3280 (TCOLE) · Drone Pilot - UAS Part 107 Test Preparation #4033 (TCOLE) · Texas License to Carry a Handgun · Undercover Operations: Into the Shadows #3200 (TCOLE) Updated for 2024-25 : Texas Supplemental Peace Officer #1018 (TCOLE) and TCOLE Basic Peace (Police) Officer Examination & Reactivation Test Preparation
This is a Texas Commission on Law Enforcement (TCOLE) elective Communicator & Dispatch Basics online training course for Texas Peace Officers, Jailers, and Telecommunicators.
Are you a new Telecommunicator struggling with the basics of public safety dispatching? Have you been a public safety Telecommunicator long enough that you’re feeling you’ve just forgotten some of the basics you learned when you began dispatching? This course focuses on the basics of dispatching – the telephone, the radio, the people – and how to effectively deal with each. Officers will find this course beneficial in better understanding challenges facing the person at the other end of your life-line.
TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider. Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S. Our curriculum meets or exceeds state course objective requirements. For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
TCOLE Training, Proficiency Requirements, & Course Equivalents For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with imbedded hyperlinks. See also, our entire TCOLE Courses Listing. Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
